Tuesday, July 15, 2008

Black Holes

I wanted to take this opportunity to re-blog an excellent post from my good friend Thom Scott, Showhomes VP of Operations.

Are Vacant Homes Black Holes That Suck the Life Out of their Own Sales?
by Thom Scott

Recently I was asked by Design Talk to write a column on a question they are frequenly asked.

The question comes from sellers concerned abut selling their vacant houses and wondering if thier property would have a better chance of selling if it had furnishings in it.

Well I replied saying... the fact that most Realtors dread handling a listing that is vacant says a lot, for they know that an empty house is typically a harder sell to make than one that is fully furnished. But why are vacant houses more difficult to sell then furnished homes? Let’s take look at a few reasons…

First, an empty room will always feel smaller than a furnished room. When potential buyers tour a property, they are trying to “map” their lives into the home’s space. Buyers are evaluating the house to see if it will work for them. To help them understand whether a house will work or not, buyers will relate the size and fit of the seller’s furnishing to their own. Vacant homes make this basic part of the buying process more difficult.

Next, for many buyers a big part of knowing a house will be “right” is the emotional connection/vibe they get from it. Houses that are vacant often give off a hollow desperate loneliness. Because it is harder to get the welcome feeling of “home” from a vacant property, the emptiness will actually make it more difficult for buyers to emotionally attach to it.

You may have noticed that Realtors, about to show a furnished home, first turn on every light and lamp in it before the buyer gets there to tour it. (And when I say “every light,” I mean every light.) They turn on the lights because they know that a well lit home sparkles, shines, and adds a warmth and glow that buyers find appealing.



Unfortunately, a vacant house will quite often lack or have no lights at all in some rooms. This bad lighting makes it harder for the buyer to see what they are buying, and ends up making the house show as dreary, dark and dull. A big reason why vacant houses are harder to sell is that there naturally is not much to look at, so what there is to see gets scrutinized.

While buyers do want to spend their hard earned money to buy a home, they are not too interested in spending money on making repairs and fixing the problems the seller chose to leave behind. Having nothing in a house makes it very easy for the buyer to focus their attention on even the smallest of flaws and then negatively fixate on having to spend money to make repairs.

Think about it… a wood, tile and linoleum floor will show more dirt, scratches and mars; the smallest carpet stains will clearly be visible; and naked walls will noticeably reveal all the holes, nicks and scuffs that are present.

Because the home is unoccupied, the exterior maintenance will often go undone. In the summer, lawns will either overgrow or burn out and weeds will take over gardens. In northern markets, walks and drives will be hidden if not shoveled after a winter snow fall. In general an unkempt exterior will kill any curb appeal and immediately start to diminish the buyer’s hopes as to what to expect on the interior.

For all these reasons, a vacant house will be more difficult to sell then a furnished home. A buyer's market will only make it even more difficult for a seller to sell for there are more than enough homes to choose from. Therefore, it is easy to understand how a buyer will be attracted to a home that they spatially understand; get a good feeling of “home” from; is bright, warm and inviting; and shows no glaring signs for maintenance or repair.

Oh… and just because a home is furnished does not make it an automatically and perfectly appealing home to buy… for even a furnished home still should be light, bright, clean, maintained and uncluttered.

Great post Thom!

I'd like to add that said furniture should be current and match the style of the house. I've seen many an attempt at staging that included furmishings that were decades old (but not antique or retro in the good way) or new, but an odd hodgepodge of many different designs and periods, which in my opinion can be worse than empty rooms!

And that's my two cents.

Wednesday, July 9, 2008

RE/MAX Tells Agents to Stage

RE/MAX made an announcement to all their agents at their national convention: if they weren't staging vacant houses, they weren't doing their job. Dave Lininger told the agents to cash in 401 K's to fund staging if they had to, but get it done.

This news came from Judy Pokorny of Toledo, OH. Judy is a Remax agent and Toledo is one of the slowest real estate markets in the country. She knows what Remax is now pushing - selling a home vacant is a guaranteed way to leave money on the table.

The best thing about Showhomes is this: our staging services are free to Realtors and affordable for homeowners. This makes our programs an excellent choice for cash-strapped sellers and REOs.

Wednesday, July 2, 2008

Showhomes E-Book


Showhomes released a new e-book for franchise sales:

Take a look and let us know what you think. The new e-book explains about Showhomes and gives lots of detail on our rapidly growing business. Showhomes is a mix of pure staging and using live in Home Managers to stage and furnish a home so that it sells faster and for a higher price.


Showhomes is currently in 25 markets in 19 states and growing rapidly.

Wednesday, June 25, 2008

Showhomes New Orleans and Extreme Makeover

Showhomes is pleased to announce that our New Orleans franchise owner, Hudson Wolfe, has been asked to participate in the filming of 'Extreme Makeover'.

Wolfe, who has lots of staging and home makeover experience, will be contributing to the construction crews on a volunteer basis. "I'm excited about this project," says Wolfe. "At Showhomes we understand how to transform a vacant house into a valuable home so joining this show is both professionally gratifying and fun."

Showhomes New Orleans opened 3 months before Katrina hit, and like many small businesses in that city, was devastated by the storm. Wolfe has been working as a franchise operations support staffer up until this year when the real estate market in New Orleans began to come back to life and his staging services are in high demand.

"I'm happy we can give something back to the people of New Orleans," says Wolfe.

Wednesday, June 18, 2008

Showhomes Success

Showhomes, America's Largest Home Staging Company, released its annual home sales results for 2007:

Showhomes 25 offices helped home owners and their Realtors sell 209 homes with an average list price of $850,000 in 2007 totaling over $192 Million.

In most markets, Showhomes helped its home owners and Realtors beat local market conditions by well over 50%. In Houston, where Showhomes has two franchises, home staged by Showhomes with a Home Manager sold in an average of 46 days, despite average times on market of well over 6 months.




"We are very proud of our franchise owners. Showhomes has always been the market leader in Home Staging and been able to deliver consistent results for its customers since the mid 1980s," says Thomas Scott, Executive Vice President of Operations for Showhomes Franchise Corporation.

"We high level of product quality has allowed us to thrive in every market condition from bust, to boom and back to bust."

Showhomes continues to be the only nationally franchised home staging business. If you are interested in learning more about this unique and proven business, visit www.showhomes.com or www.showhomesfranchise.com.

As featured on Oprah, CNN, ABC, FOX, CBS, The New York Times and the Wall Street Journal.

Tuesday, June 10, 2008

No Business Like Show Business

People often ask: what's it like owning a home staging franchise? Do you enjoy it?

I always answer with an enthusiastic, "Yes!" I love being a Showhomes franchisee because we get such great support. The corporate office offers practical, tangible help for franchises and tries to keep things fun and light-hearted whenever possible.

Take last year's Owner's Conference, for example. The theme was 'No Business Like Show Business.' We were invited to a formal dinner at corporate headquarters. We were encouraged to pretend that we were out for a night at the Oscars. Awards were given to various franchisees based on performance.

The Academy of Motion Picture Arts and Sciences recognizes the best actors in the film industry for their significant accomplishments each year. Approximately 40 million people tune in to see who has earned the highest honor the Academy bestows.

Just as momentous, although not witnessed by as many people, was the awards ceremony at the Showhomes Franchise Corporation Annual Gathering. The event was held January 27th at Union Station Hotel in Nashville and celebrated the success of the men and women who were honored. Showhomes is America’s largest home staging company and has 24 franchises in 19 states.

In a year in which the real estate market experienced a considerable decline in sales, Showhomes franchise owners encountered double-digit growth – helping homeowners and their Realtors sell more than $192 million in real estate. Leading the rapidly growing company was the Central Arkansas franchise, based in Little Rock.

Jeff and Heidi Ross, Central Arkansas franchise owners, took home the best prize of conference. Their record growth, outstanding loyalty, high customer service, exceptional design quality and their promotion of the Showhomes brand earned them the 2007 Franchise of the Year Award.

“When we purchased our franchise in 2003, we decided then that we would build our franchise on quality and not quantity. Now, almost five years later, the fruits of our consistent diligence have paid off,” said Jeff Ross. “We believe the key to our success has been practicing quality in every area, without compromise, and the continual discipline of marketing to our customers. We now look forward to duplicating our Central Arkansas success as we begin a new franchise in Memphis, Tennessee.”

“Jeff and Heidi Ross operate a business that provides true value to Realtors and home owners in and around Little Rock. They produce some of the best home staging in the country and have a lengthy track record of succeeding and beating market conditions. We are proud of their performance and look forward to what they will accomplish in 2008,” said Bert Lyles, Showhomes CEO. “We are excited that Jeff and Heidi are expanding their expert service to the Memphis market.”

The Ross’ were also honored with the Strongest Market Presence Award for highest market saturation and largest brand presence. This is the first time Showhomes has bestowed this recognition.

Other awards were given to:
Sherri Nichols, Pensacola/Destin, Florida franchise owner, earned the Best New Franchise Award. In her first full year of operation, Sherri performed record growth, exhibited outstanding loyalty, high customer service and exceptional product quality in the promotion of Showhomes.

Beth George, Los Angeles and Orange Counties, California franchise owner, earned the Top Revenue Producer

Cindy Montgomery, Minneapolis, Minnesota franchise owner, earned the Top Design Award, for highest product quality and excellence in design and the Most Homes Sold Award, for highest number of homes sold.

Jim Biby, Jacksonville, Florida franchise owner, earned the Most Homes Contracted Award¸ for the highest number of homes contracted and staged in 2007.

Andy Wilson, North and Central Houston, Texas franchise owner, earned the Fastest Sale Time Award, for fastest time to sell, averaging 46 days.

Circle of Excellence Awards

The following Showhomes franchise owners were recognized for excellence in operation, product quality, loyalty and customer service:

Angela Blankinchip – Mobile, Alabama
Jody Lovitt – Southeast Michigan
Donna Muelver – Milwaukee, Wisconsin
Jim Biby – Jacksonville, Florida
Judy Pokorny – Toledo, Ohio
Henry Graham – Charlotte, North Carolina

Tuesday, June 3, 2008

Showhomes Gets Results

After several years of an amazing boom, real estate markets all across the country have slowed to a trickle of what they had been in previous years. Homes have become much harder to sell, there are more homes on the market than at any time in history and these homes are taking far longer to sell.

Showhomes, America's Largest Home Staging Company, has been a ray of light in the otherwise gloomy market. Showhomes helps home owners sell high-end vacant homes and has experienced record growth as aresult.

"Showhomes' unique strategy of staging and helping Realtors market vacant luxury homes produces real results," said Matt Kelton, chief operating officer for Showhomes Franchise Corporation. "We are proud to announce that the company experienced 45 percent revenue growth last year. In the last three years, the company has been experiencing rapid growth, almost tripling its same store revenue. In addition, the Showhomes franchise system is growing rapidly as we add new units."

Showhomes has dramatically beaten market conditions - with staged Showhomes selling as much as 50 percent faster than comparable vacants, Kelton said. The company's service is high in demand becausethere are more houses for sale today than at any point in U.S.history, and there are more vacant homes for sale now than ever before.

Showhomes - known as America's largest home staging company -began its operations in 1986 and started franchising in 1994. It currently has 23 franchises in 19 states, and has recently been listed as one of the hot franchising trends for 2008, Kelton said.

Selling a vacant house in any market can be a challenge. Vacant homes take much longer to sell than occupied homes and often sell for 10-20 percent below list price. Buyers have trouble visualizing their furniture in a vacant home and in a slow real estate market like today flooded with inventory, vacant houses simply get passed over in favor of more welcoming furnsihed homes. Good taste, beautiful furniture and well thought out design enables buyers to visualize an organized and decorated Showhome as their own.

For more information on how we can add value to your vacant home call:
Natasha A. Little 864.423.4936